Terms & Conditions

The Key Man provides mobile automotive locksmith services, including but not limited to:

• Car key replacement
• Key programming
• Lockout services
• Ignition repair
• Remote and key fob services
• Other related automotive locksmith services

All services are subject to availability and location.

Quotes provided by phone, SMS, website forms, chat, or quote tools are estimates based on the information provided by the customer.

Final pricing may vary depending on vehicle condition, required labor, additional parts, diagnostic findings, or unforeseen circumstances discovered during service.

Payment is due upon completion of service unless otherwise agreed in writing. We accept approved forms of payment at the time of service.

Failure to complete payment may result in collection actions or additional fees permitted by law.

By contacting The Key Man via phone, website form, or text message, you consent to receive SMS communications related to:

• Service inquiries
• Appointment confirmations
• Job updates
• Invoice notifications
• Review requests
• Follow-ups

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at: info@thekeymansc.com

We do not sell or share your mobile phone number for marketing purposes.

Scheduled appointments may require confirmation.

We reserve the right to cancel or reschedule appointments due to:

• Safety concerns
• Weather conditions
• Incomplete customer information
• Non-payment history
• Unforeseen service complications

Customers are responsible for providing accurate vehicle and location information.

By requesting service, you agree to:

• Provide accurate vehicle ownership information
• Present identification when required
• Ensure lawful access to the vehicle
• Confirm that you are the owner or authorized user of the vehicle

We reserve the right to refuse service if ownership or authorization cannot be reasonably verified.

You agree not to:

• Use the website for unlawful purposes
• Attempt to gain unauthorized access to systems
• Interfere with website functionality
• Copy or reproduce content without permission

All website content is the property of The Key Man and may not be used without written consent.

Our website may provide tools that allow users to request service estimates or instant quotes.

You agree not to:

• Use automated tools, bots, scripts, or scraping technologies to access or extract pricing or service information
• Attempt to reverse engineer or copy our quote system or pricing structure
• Submit false or misleading information to obtain pricing estimates

The Key Man reserves the right to restrict or block access to the website or quote tools if we believe they are being used for automated data collection, competitive analysis, or other unauthorized purposes.

Quotes generated through the website are estimates only and may change based on vehicle condition, additional labor, or diagnostic findings.

To the fullest extent permitted by law, The Key Man shall not be liable for:

• Indirect or incidental damages
• Loss of data
• Delays caused by third parties
• Mechanical failures unrelated to our service
• Pre-existing vehicle issues discovered during service

Our liability shall not exceed the amount paid for the specific service provided.

Phone calls to or from The Key Man may be recorded or logged for quality assurance, documentation, and dispute resolution purposes.

Live chat, SMS, and social media messages may be stored for recordkeeping and customer service purposes.

The Key Man provides a one (1) year limited warranty on keys, key fobs, and remote programming services supplied and performed by our technicians.

This warranty covers defects in parts or workmanship related to the key, remote, or programming provided by The Key Man.

If a key or remote supplied by The Key Man stops functioning due to a defect in the product or programming within one year of the original service date, we will repair or replace the key or remote at our discretion.

Warranty Exclusions

This warranty does not cover issues resulting from:

• Physical damage to the key or remote
• Water damage or exposure to liquids
• Lost or stolen keys or remotes
• Keys or remotes that are intentionally damaged or tampered with
• Normal wear and tear
• Dead or depleted batteries
• Damage caused by third-party repairs or modifications
• Issues related to the vehicle’s electrical system or immobilizer system
• Pre-existing vehicle mechanical or electrical problems

This warranty applies only to the original customer and the specific vehicle serviced.

Upon completion of service, the customer is responsible for verifying that the key, remote, or programmed device functions properly before the technician leaves the service location.

This may include testing functions such as:

• Vehicle starting
• Locking and unlocking
• Remote buttons
• Keyless entry functions
• Remote start (if applicable)

By accepting the completed service, the customer acknowledges that the key or remote was tested and functioning at the time of service.

Any issues reported after the technician has departed may require diagnostic inspection and may not be covered unless determined to be related to a defect covered under the applicable warranty.

Automotive locksmith services involve working with mechanical locks, electronic systems, and vehicle security components that may already be worn, damaged, or malfunctioning.

While we take every reasonable precaution to perform services safely and professionally, certain components may fail due to pre-existing conditions beyond our control.

The Key Man is not responsible for failures caused by:

• Worn or defective vehicle components
• Prior damage or repairs
• Aftermarket security systems
• Manufacturer defects

Modern vehicles rely on complex immobilizer and security systems.

In some cases, programming attempts may fail due to manufacturer restrictions, vehicle module issues, prior programming attempts, or existing system faults.

The Key Man is not responsible for programming failures caused by vehicle system defects or manufacturer limitations.

Your use of our website and services is also governed by our Privacy Policy available at:

https://thekeymansc.com/privacy-policy

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date.

Continued use of our services constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles.

If you have any questions regarding these Terms, please contact:

You can also review the Privacy Policy.