Terms & Conditions

Effective Date: February 15, 2026
Last Updated: February 15, 2026

These Terms & Conditions (“Terms”) govern your use of the website https://thekeymansc.com and the services provided by The Key Man (“Company,” “we,” “our,” or “us”). By accessing our website or using our services, you agree to these Terms.

If you do not agree to these Terms, please do not use our website or services.

1. Services Provided

The Key Man provides mobile automotive locksmith services, including but not limited to:

  • Car key replacement

  • Key programming

  • Lockout services

  • Ignition repair

  • Remote and key fob services

  • Other related automotive locksmith services

All services are subject to availability and location.

2. Service Estimates & Payments

Quotes provided by phone, SMS, website form, or chat are estimates based on the information provided. Final pricing may vary depending on vehicle condition, additional labor, or unforeseen circumstances.

Payment is due upon completion of service unless otherwise agreed in writing. We accept approved forms of payment at the time of service.

3. SMS Communications

By contacting The Key Man via phone, website form, or text message, you consent to receive SMS communications related to:

  • Service inquiries

  • Appointment confirmations

  • Job updates

  • Invoice notifications

  • Review requests

  • Follow-ups

Message frequency varies based on customer interaction.
Message and data rates may apply.

You may opt out at any time by replying STOP.
For assistance, reply HELP or contact us at info@thekeymansc.com.

We do not sell or share your mobile phone number for marketing purposes.

4. Appointments & Cancellations

Scheduled appointments may require confirmation. We reserve the right to cancel or reschedule appointments due to:

  • Safety concerns

  • Weather conditions

  • Incomplete customer information

  • Non-payment history

  • Unforeseen service complications

Customers are responsible for providing accurate vehicle and location information.

5. Customer Responsibilities

You agree to:

  • Provide accurate vehicle ownership information

  • Present identification when required

  • Ensure lawful access to the vehicle

  • Ensure the vehicle is legally owned or authorized for service

We reserve the right to refuse service if ownership cannot be verified.

6. Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt to gain unauthorized access to systems

  • Interfere with website functionality

  • Copy or reproduce content without permission

All website content is the property of The Key Man and may not be used without written consent.

7. Limitation of Liability

To the fullest extent permitted by law, The Key Man shall not be liable for:

  • Indirect or incidental damages

  • Loss of data

  • Delays caused by third parties

  • Mechanical failures unrelated to our service

Our liability shall not exceed the amount paid for the specific service provided.

8. Call Recording & Communications

Phone calls to or from The Key Man may be recorded or logged for quality assurance, documentation, and dispute resolution purposes.

Live chat, SMS, and social media messages may be stored for recordkeeping and customer service purposes.

9. Privacy

Your use of our website and services is also governed by our Privacy Policy available at:

https://thekeymansc.com/privacy-policy

10. Changes to Terms

We may update these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services constitutes acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the State of South Carolina, without regard to conflict of law principles.

12. Contact Information

If you have any questions regarding these Terms, please contact:

The Key Man
Email: info@thekeymansc.com
Website: https://thekeymansc.com