Service was great with a can do attitude. Would recommend and use again.
03:24 07 Apr 21
I had the absolute best experience with this company. He saved me a lot of money and stress. My daughter's car was stolen and we were unable to recover the key. He was able to erase the key that was stolen and get us a new one. Also he changed the lock on the car. It gave me peace of mind. We were going to take it to the dealership but they told us it would be cheaper through a locksmith. I am very happy with their work, their above and beyond customer service and their professionalism. I highly recommend this company! They're amazing!
01:00 27 Mar 21
These guys were awesome. Came the very next day and had my car unlocked w 2 new keys in my hand within 15mins. Highly recommend!
15:50 25 Mar 21
The company is very professional. Dylan is very knowledgeable, and knows what he is doing. He offered me advice and taught me things that will help me in the future. He went beyond the compassion of customer service. You can tell that he really cares about the people that he is helping. I would have given this company ten stars, but the maximum was only five stars. I HIGHLY recommend this company!
14:32 16 Mar 21
Wow, Dylan was on time , very congenial, and worked quickly and efficiently. He personally not only made sure the keys worked but had me try them independently, remote and key. They were half the price of what the dealership was going to charge. HIGHLY RECOMMEND!! I will use him again if I repeat doing something as dumb as losing both my keys fobs at once!
16:55 01 Mar 21
The services of the key man are unlike any other and we did try others. We lost our keys on the beach the night before we were supposed to leave and didn’t realize until the next morning. The Key Man came out the same day within an hour or so of calling. They were able to program us a new key that started my car as well as program the two keys the “fast locksmith charleston” before them weren’t able to get to work. Their work went above and beyond and because of them we’re now thankfully on our way home.
18:31 28 Feb 21
The Key Man came through with excellent customer service. I highly recommend this company. You wont find a better price or more convenience.
19:47 25 Feb 21
Called on a Monday afternoon bc key fob quit working. The Key Man came right away. He was very professional, personable, and most importantly the keys worked perfectly!!!
02:17 23 Feb 21
Dylan is so great!! I called to have my car key fixed and have a new one made. He was very nice and professional. He was at my house within thirty minutes! I would highly recommend The key man!!!
00:53 18 Feb 21
I reached out to The Key Man to get an extra key for my son’s car. Dylan was very accommodating with time and met me at my work to get a new key programmed. Dylan made sure the key worked and I was satisfied before leaving. I also had a key programming issue with the factory key I had and Dylan reset the program for me. I asked him about cutting some door keys and he also took care of that quickly and worked to make sure the keys functioned properly before leaving. I will use them for my future key needs and recommend them to anyone else.
19:11 11 Jan 21
They were so helpful and accommodating in providing me with a copy of my car key. I can’t express enough how much I appreciate the time and workmanship that went into this service. Thank you so much!
21:02 10 Jan 21
19:40 08 Jan 21
I sent a message to The Key Man via the website this morning after getting fed up with my truck's broken keys and missing transponder chips. They responded very quickly, immediately set up a time to meet, and came to my vehicle location, which was fantastic. They quickly cut and programmed two F150 keys, gave me a good deal on a remote, and packaged it all nicely for me. I was able to do all of this without taking time off work, a huge plus. The prices are fair, and Dylan and his partner are very polite and helpful. I will definitely be using these guys next time I need a locksmith. 🔐 💪Thank you guys for the great service!
20:03 07 Jan 21
They were very friendly! They came an hour after I called them and within 20 minutes of them being here I had three keys to my car. Great experience!
15:20 12 Dec 20
Dylan and Liz are a great “duo”, like Batman and Robin they came to save the day! (in their really cool Key Man Mobile!) This past weekend after going to Church and having lunch in downtown Charleston, when I got back to my car my remote key wouldn’t work, I called Key Man, Dylan answered immediately (on a Sunday afternoon!) and said he was only 10 minutes away, asked me to send my location (there are tons of parking places and one way streets to navigate downtown). They arrived literally in 10 minutes with such good energy and professionalism which instantly made me feel comfortable and calmer! Turns out the key didn’t work because my battery died (I had inadvertently left car in on position🙄). They had a battery charger gadget smaller than a shoe box and voila the day was saved!Thank you Dylan and Liz, I will recommend you to everyone I know, your unique, kind, confident, professional approach is stellar... all the best to you!
12:56 08 Dec 20
Dylan helped me out a bunch! When other locksmiths said they couldn’t help me, he responded to my evening texts promptly and with lots of details on what he planned to do to help fix the problem.He arrived on time and went above and beyond the service I expected. I would definitely recommend him if you’re in the area and in a pinch!
21:37 07 Dec 20
Very satisfied with the service and punctuality! Got my money’s worth, which is a rarity nowadays!
01:25 25 Nov 20
Called for a friend that lost keys to his truck and Dillon answered right away and said he’d be there in 20 mins. He got the info he needed from us quickly, gave us a price, and said he was on the way. In the meantime, the keys were located so we did not need his service, but I know if we had, this company would have delivered the service flawlessly!! Will definitely call this company should I ever need a locksmith!
15:59 17 Nov 20
Dillon was awesome. Answered phone, quote was extremely reasonable compared to others, arrived at agreed time, did more work that he had to. Will absolutely use again.Update 11/17/20- Second time using this service and it was excellent. No hassle, on time, professional. 2 keys cut and programmed for an excellent price right in my driveway. Enthusiastic thumbs up.
12:24 17 Nov 20
Dillon and Liz (The Key Man) are the best! I highly recommend them and will always call them if I need another vehicle key. They were on time, professional and also priced right! I had contacted two others prior to Liz and so glad that I chose The Key Man. You guys rock!! Thank you again!
18:49 19 Oct 20
Excellent customer service. Fast and convenient.
20:07 12 Oct 20
Amazing service! I called Dylan late one night to get my car reprogrammed after losing my keys. They arrived in under 30 mins and went straight to work! They were affordable, on time and extremely professional. I’ll be contacting them soon for an extra key fob. Thanks again!
04:28 28 Sep 20
We were passing through town and locked our keys in our car at the gas station. We called at least 8 different numbers trying to get someone out at 9pm on a Sunday night. The Key Man returned my call, gave very helpful advice, and then came out to help. They got the job done in a flash! We are so grateful! Thank you so much, Dylan and Liz!
02:06 28 Sep 20
Dylan was so awesome! I had locked my dogs and my keys in the car and was freaking out. He got to our house and had them out SO fast and was so nice and professional. We will be lifetime customers!
20:36 25 Sep 20
What a great experience with this company. Got here fast. Very professional and honest. I could rate them a 10 if it was possible.
01:05 21 Sep 20
Dillion and Liz are awesome! Customer service was excellent!! Prices were better than any other place in town!! I definitely recommend! I will never call anyone else!! They made my day so much better!! 😘😘😘
23:00 19 Sep 20
Great job!!!! On time. Very professionalHighly recommend
17:02 16 Sep 20
03:22 15 Sep 20
Great service. On time and all as promised
02:42 10 Sep 20
They were attentive, personable and provided a convenient service after hours at no extra charge.
David Gross Victoria H.
01:16 10 Sep 20
The Key Man should definitely be your 1st call for all your key services. They came to me in the middle of the night. They were very friendly and professional. They got to me in less time than they had estimated and managed to read and make a replacement key for my car after it broke in half. The price was affordable and the lowest in the Charleston area that I found. They even gave me a set of spares for free.
14:43 07 Sep 20
Very professional and customer service was excellent. Also wallet friendly best prices around👍
13:42 05 Sep 20
20:54 16 Aug 20
Service was fast and cheap, and they are very knowledgeable. I wasn't surprised to see other 5 star reviews on here!
16:06 03 Aug 20
Was very convenient made an appt after work, they came to my house and made the key while I was eating dinner. Price is better than having to go to the dealer. He even threw in a couple spare keys for the door as well. Highly recommend
22:56 21 Jul 20
I'm new to Charleston area and needed my key replace....looked online and found The key Man...send them an email...replied within the same day....gave me quote and date.....he was on time....took him literally 15 mins to cut the key and got it programmed....AWESOME SERVICE!!!THANK YOU SO MUCH!!
21:17 21 Jul 20
Fast service. Arrived on time. Time line of service was as quoted.Much appreciated.
18:27 16 Jul 20
I needed a new set of keys to replace my old ones I lost and what amazing service, price, and response time. Extremely professional and knowledgeable. Answered all my questions immediately. Absolutely recommend and will use again if needed in the future.
03:35 03 Jul 20
I met this man at my place of employment and I told him I was in need of a key replacement service and for it to be programmed. I called him today and he came out today within an hour. He was on time, professional, and efficient. It was inexpensive as well. I would recommend him for any services regarding key replacements, programming, lock outs, etc.
02:08 01 Jul 20
20:04 29 Jun 20
I'm so happy I called ! Great price and outstanding customer service. Very impressed that Dylan was able to come out to replace my key so quickly. The whole process was so smooth. I won't hesitate to call again in the future.
23:21 17 Jun 20
Very reliable and professional.
19:24 16 Jun 20
I am so grateful for the Key Man! They came to our house in the pouring rain just to create a new key for my boyfriend, who lost his over the weekend. We were in such a scramble trying to find a locksmith, and the Key Man showed up early, got right to work, and made sure we were good to go before he left! Both Dylan and Lizzie were very professional and friendly, and made great conversation while the key was getting programmed! I highly suggest calling the Key Man any time you’re locked out or simply misplace your keys!! 10/10 recommend!! ⭐️
18:41 16 Jun 20
Dylan and Lizzie SAVED THE DAY when I needed an extra key for my car. I was constantly anxious because I lost my spare key but thankfully they were able to make me a new one. They were so quick and professional. I highly recommend The Key Man to anyone in the future. Thank you for your help.
18:30 16 Jun 20
No one wants to go sit in a dealership and wait for a new key, especially on Saturday. They came out within the hour of me chatting with them. Quick, professional, and friendly. I've already recommended a couple people who tend to lock themselves out or lose keys. Great job guys and thank you!!!
15:26 06 Jun 20
My brother lost his keys and after trying to find a spare key to his pick-up, we called The Key Man after a google search of locksmiths. Dillon (hopefully spelled correctly) was knowledgeable, right on time, and professional. You can tell he cares about people he is helping. Will call again if help is needed. Awesome customer service and quick turn around time from phone call placed to having a key made.
05:21 04 Jun 20
18:58 01 Jun 20
06:34 16 May 20
They were a God send! They came within the estimated time frame and got right to work. Great energy and very enthusiastic about completing the job. I definitely recommend them for anyone who locks their keys in their vehicle.Thank you so much!!
03:20 26 Apr 20
Dylan was on time and did his work very fast. Of course he did not leave a mark on my car. I found him very helpful and friendly and would not hesitate to call him again if I'm ever stupid enough to lock my keys in my car a second time. He's nice you should try him.
20:09 20 Apr 20
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